Get Free Shipping in Macedonia on Orders Over 2990 MKD
Worldwide Shipping
Get Free Shipping in Macedonia on Orders Over 2990 MKD
Worldwide Shipping
Get Free Shipping in Macedonia on Orders Over 2990 MKD
Worldwide Shipping
TERMS AND CONDITIONS
GENERAL RULES
The rules and conditions of business are drawn up in accordance with the Law on Consumer Protection, the Personal Data Protection Law and the Law on Electronic Document, Electronic Identification, and Trust Services based on the recommendations of the Chamber of Commerce of Republic of N. Macedonia and international codes for online and e-commerce.
CHAPTER I: GENERAL
PURPOSE
1. These general terms and conditions define the contractual relationship between:
the Company for production, trade and services HUMAN ACTIV DOO import-export Skopje, registered business office at Njudelhiska no.4 – lok.1/5, Karpos, Skopje,, company ID (EMBS) 7686412, VAT ID 4057023566318 (hereinafter also “HUMAN ACTIV” or “dealer” or “provider”) in connection with the use and operation of the website https://humnwear.co and
2. to users (hereinafter also “customer”) in connection with the purchase of a product via the online store https://humnwear.co
These general terms and conditions apply to all users of the website. By entering the website, the user confirms that he is familiar with these general rules and conditions and that he agrees with them. In case of any violation of these general rules and conditions, HUMAN ACTIV reserves the right to use all legal means to remedy violations.
Terms and abbreviations have the following meanings:
- STI website or online store HUMAN ACTIV on the https://humnwear.co domain;
- SPP general rules and conditions of use of the website and sale (purchase) of products through STI, content valid at the time of visiting STI. HUMAN ACTIV. has the right to change the HUMAN ACTIV at any time (from time to time) at its own discretion. (the change can be seen from the dating of the version). Users are notified of changes to the GTC by email to the email address specified in the user account, or by prior announcements on the website. Changes to the SPP come into force after notification. Any continued use of the website constitutes acceptance of the latest version of the SPP;
- user: person who visits or uses STI regardless of registration;
- buyer: a natural or legal person who places an order and purchases products through STI;
- dealer and/or provider and/or HUMAN ACTIV.:Company for production, trade and services HUMAN ACTIV DOO import-export Skopje, registered business office at Njudelhiska no.4 – lok.1/5, Karpos, Skopje,, company ID (EMBS) 7686412, VAT ID 4057023566318 personal data: is data as defined by the law governing the protection of personal data.
CHAPTER II: USE OF THE WEBSITE
LIMITATION OF LIABILITY
You use the website at your own risk.
The content of the website and any materials provided on the website are provided “as is” (“as is”), without warranty of any kind, express or implied (except in the case of purchases of products through STI). In no event shall Merchant be liable for any damages, including but not limited to any special, punitive, indirect, incidental or consequential damages of any kind, arising out of or in any connection with: with any use or inability to use (occasional failure) this STI or any content found here or published on the website or by the user. any damage or viruses that may infect your computer, phone, tablet, equipment or other property as a result of accessing, using or browsing this website or downloading any material, data, text, images, video or sound from the website. Also, the merchant is not responsible for the loss of these that would occur through the use of STI.
ABUSE OF THE SITE
As a condition of using the Websites, the User declares and confirms that he will not use the Websites for any purpose that is illegal or prohibited by these TOS. You may not use STI in any way that would damage, disable, overburden or limit the operation of the Websites or interfere with the use of the Websites by other users. Any acquisition or attempt to acquire content or data that is not expressly provided by the website is not permitted.
COPYRIGHT
STI is copyrighted, all rights reserved. All contents of the STI, including agreements, disclosures, web text, layout and images are the property of HUMAN ACTIV. or by HUMAN ACTIV used on the basis of the acquired license. The contents of STI may not be reproduced, republished or distributed without the permission of HUMAN ACTIV or the original copyright holder.
USE OF STI
You can use STI services (use of website and online purchases) as an unregistered member of STI or without registration. Registration is not a requirement for online purchase or use of the website.
CHAPTER III: PURCHASE OF PRODUCTS
REGISTRATION
You can register to use the STI services. Individuals over the age of 16 can register. With registration, a user name (the same as the e-mail provided) and a password are obtained. The password is secret and the user must not disclose it to third parties. The username and password unambiguously identify the user and associate him with the entered data. The user is obliged to ensure that the username and password are used by him/herself or a person authorized to act on his behalf and is responsible for orders placed under his username. In case of suspicion of abuse, the user is obliged to inform the merchant by calling the telephone number +389 (0) 78 290 630 (“USER HELP”).
Upon registration, the user provides the following information:
address of residence or business address and registered office, registration number and VAT ID or declaration that he is not liable for VAT), shipping address, phone number, other information related to the purchase and possible consents (agreements) entered by the user or declared with a tick in the form via STI, (in the following, all the specified data are uniformly referred to as “customer data”).
By registering, the user agrees that HUMAN ACTIV uses personal data for purposes as defined in more detail in Chapter IV of the SPP. Upon registration, the user is asked to agree with a special statement – by ticking the box (“checkbox”) that personal data can also be used for direct marketing purposes (“newsletter”). The user can request at any time free of charge that HUMAN ACTIV stop using his phone number and/or email address for direct marketing purposes. Unsubscribing from receiving SMS notifications or e-mails for direct marketing purposes are executed by clicking “UNSUBSCRIBE” at the bottom of the received e-mail or by making changes in the user account.
The user is obliged to provide accurate and complete data upon registration. The user is obliged to immediately update all data changes in the user account.
The user account can be closed at any time in accordance with the instructions on the website or by sending a request to cancel the user account to the contact address contact@humnwear.co; proof of identity and address must be submitted to the written request.
Registration is not a condition for making a purchase. By placing an order, the buyer (natural person) who does not wish to register, expressly consents and allows the trader to process data about the buyer, which he voluntarily provided at the time of purchase for the purpose of executing the order.
PRICES
Prices are quoted in EUR and/or MKD and include value added tax (VAT). Prices do not include costs associated with product delivery. Prices apply to online purchases through STI.
Prices are not valid in advance and may change at any time without special prior notice. Valid prices are the prices that were valid at the time the submitted order was received by the provider’s information system.
Promotional prices are specially marked and are valid for the time of publication in STI.
PAYMENT METHODS
The payment methods are:
with payment or Visa and MasterCard credit cards, By transfer to the merchant’s account according to the offer/proforma invoice
SHIPPING METHODS
For more details about shipping, please go to the Shipping Policy page.
PROVISION OF INFORMATION PRIOR TO CONCLUSION OF CONTRACT
The trader undertakes to always provide the user with the following information before concluding a sales contract:
- information about the trader (company, registered office, business address, registration and tax number) and contact information for quick and efficient communication (e-mail, telephone),
- essential characteristics of the products or service,
- product availability (every product or service offered on STI should be available or delivered within a period chosen by the buyer based on the options offered by the provider),
- product prices or services that contain taxes or any other charges,
- terms and methods of payment,
- conditions, method, place and deadline of delivery and possible costs of delivery of products or deadline for the performance of services,
- on the deadline and conditions for exercising the right to withdraw from the contract; including the costs charged to the buyer in connection with the return of the product, circumstances that mean the loss of the right to withdraw from the contract or the non-existence of the right to withdraw from the contract,
- explanation of the complaint procedure with information on the contact person.
ORDERING PROCEDURE
Ordering takes place in Macedonia. Products are selected and ordered from the list of products on STI. All products are available while supplies last.
Process flow:
ADD TO BASKET
The user selects the desired product by clicking on the “add to cart” icon.
Before completing the purchase, the user is directed to register or is asked to provide the information necessary for the execution of the order, namely:
- residential address (street, street number, postal code, town, country)
- delivery address (street, street number, postal code, city, country)
- telephone number
- other data related to the purchase (hereinafter all data referred to as “customer data”)
After selecting the payment method, a draft of the order is displayed, ready for submission, so that the user has the opportunity to check the correctness of the entered data or identify potential errors and correct or change data related to the order (quantity and type of products, customer data, method and place of delivery and method of payment).
CONFIRM ORDER
By clicking on the “confirm order” icon (order with obligation to pay), the user declares that he fully understands and agrees with the SPP, that he has the appropriate business capacity to enter into a sales contract (or that it has not been restricted or withdrawn from him), and that he consents and authorizes the merchant to process the provided data for the purposes specified in more detail in IV. chapter SPP. By clicking on “confirm order”, the order is forwarded to the provider’s information system.
ORDER CONFIRMED AND READY FOR COLLECTION
If the order is confirmed, the buyer receives the “order confirmed” notification. The contract for the purchase of the ordered product between the merchant and the customer is concluded at the moment when the provider confirms the order or sends an email confirming the order. From this moment on, all prices and other conditions of sale are fixed and apply to both the provider and the buyer. A purchase made through the STI website is considered a purchase made in accordance with the legal order of the Republic of Macedonia, without taking into account the conflict of laws rules.
Agreement on the purchase of products or the placed order with confirmation is stored in electronic form on the merchant’s server and is accessible to the customer at any time in his user account. The buyer (unregistered user) can obtain a copy of the contract on the basis of a request in which he provides information regarding the completed order, which he addresses by e-mail to the address info@humn.co; the merchant sends a copy of the contract to the email address that was valid at the time of purchase or by mail to the buyer’s address given at the time of purchase. The contract is archived (kept) for the time/term required for the storage of such documents in accordance with the legislation or accounting standards.
RETURN POLICY
If you are not in love with your HUMN pieces, we offer the option to return the item back to us. Your pieces can be returned within 15 days of your delivery date and must meet our return requirements below.
In order for your item(s) to be accepted upon return it must meet the following criteria:
- Must be unworn, unwashed and in the original packaging with tags attached.
- Must be free of perfume, body odor, deodorant or washing powder.
- Must be free of make-up, tan marks, glitter and pet hair.
- Must not be final sale (items discounted 15% or more)
- Must not include underwear, towels, socks or drinkware.
Please note: HUMN has the right to reject returns that do not meet the above requirements. In this case, the items will be sent back to you and fees will be recovered.
All returns must be processed via our email. In case of return of the products and a request for a refund by the user, the funds will be returned to the bank account from which the payment was made within 14 days from the day of receipt of the returned products in HUMAN AKTIV DOO Skopje
SIZE EXCHANGES
All customers are eligible to return their unworn HUMN for exchange within 15 days of delivery. We only offer one exchange per order.
HUMN does not guarantee stock for your exchange order, it is subject to availability. Your exchange order will only be processed once your return is in transit back to us. To learn how to process a size change bellow you have explanation.
If you wish to keep the same color and style and just wish to exchange size, please see below steps:
- Write us an email on orders@humnwear.co with Subject : “EXCHANGE FOR ANOTHER SIZE”
- In the email write us which color do you have and which size you want to change
- If the color you request is not available in the moment you have 3 options :
- You can choose another color with your size
We can keep your money on your account ad you able to get the item when available
We can make return to your money
ABOUT HUMN AKTIV
The HUMN brand has been on the market since 2024. We pride ourselves on making quality products just like you, when you will be wearing them. We offer style, functionality, quality, which is the basis for achieving everyday goals.
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