RETURN POLICY

If you are not in love with your HUMN pieces, we offer the option to return the item back to us. Your pieces can be returned within 15 days of your delivery date and must meet our return requirements below.  

In order for your item(s) to be accepted upon return it must meet the following criteria:

1. Must be unworn, unwashed and in the original packaging with tags attached.
2. Must be free of perfume, body odor, deodorant or washing powder.
3. Must be free of make-up, tan marks, glitter and pet hair.
4. Must not be final sale (items discounted 15% or more)
5. Must not include underwear, towels, socks or drinkware.

Please note; HUMN has the right to reject returns that do not meet the above requirements. In this case, the items will be sent back to you and fees will be recovered. 

All returns must be processed via our email. In case of return of the products and a request for a refund by the user, the funds will be returned to the bank account from which the payment was made within 14 days from the day of receipt of the returned products in HUMAN AKTIV DOO Skopje

SIZE EXCHANGES

All customers are eligible to return their unworn HUMN for exchange within 15 days of delivery. We only offer one exchange per order.

HUMN does not guarantee stock for your exchange order, it is subject to availability. Your exchange order will only be processed once your return is in transit back to us.  To learn how to process a size change bellow you have explanation.

If you wish to keep the same color and style and just wish to exchange size, please see below steps: 

1. Write us an email on contact@humnwear.co with Subject : “EXCHANGE FOR ANOTHER SIZE“
2. In the email write us which color do you have and which size you want to change 
3. If the color you request is not available in the moment you have 3 options :
4. You can choose another color with your size
5. We can keep your money on your account ad you able to get the item when available
6. We can make return to your money